Escrow · Logistics · Trade assurance

Secure payments.
Trusted trade.
Global delivery.

Buyer payments go into a secure bank account registered to Goldküste Escrow. Agree your terms, track delivery and inspect the goods before an eligible seller payout, with manual review if a dispute arises.

The escrow flow

From agreed terms to seller payment.

01 — Fund

Buyer funds escrow

Agree the amount, delivery, inspection and release terms before payment. The buyer pays into the Goldküste-registered bank account using the existing payment instructions. Goldküste confirms receipt before the seller fulfils the order.

02 — Deliver & inspect

Track delivery, inspect the goods

Follow shipment updates and use your existing deal chat. The standard inspection policy is five working days after confirmed delivery—not dispatch—using the agreed business calendar. During inspection, accept the goods or raise a delivery or conformity problem.

03 — Release

Eligible release or manual review

Seller payout is eligible after buyer acceptance or inspection expiry only where the agreed terms permit it and all required checks are met. An active qualifying dispute or authorised hold requires review and resolution before release. Payout approval is separate from bank processing and confirmed completion.

One ecosystem

Everything a transaction needs, under one roof.

Escrow engine

Your agreed transaction terms define release conditions and when a full or partial refund may be considered. Follow the transaction timeline; a release or refund approval is separate from confirmed bank processing.

Buyer & seller chat

Keep messages, images, documents, voice notes and system updates together in your transaction chat. Access is limited to authorised transaction participants and staff.

Live shipment tracking

View available shipment locations, customs checkpoints and progress updates for air, sea and road freight. Arrival times are estimates and depend on the information provided.

Dispute resolution

Report missing, damaged or non-conforming goods before payout. Disputed funds must remain on hold while an authorised administrator reviews the evidence and records a decision on release, refund or another permitted resolution. Contact support through your deal chat or Contact Us.

Logistics network

Book platform logistics or bring your own provider. Pickup, warehousing, and proof of delivery, handled either way.

Developer API

Escrow, payments, wallets, and tracking as REST endpoints and webhooks — bring Goldküste into your own marketplace.

Built for real trade

From market stalls to shipping containers.

Goldküste secures transactions across import/export, wholesale, freelance work, and cross-border commerce.

E-commerce Importers & exporters Freelancers Wholesale Manufacturing Real estate Marketplaces Crypto trade
Transparent pricing

Clear pricing.
Agree costs before payment.

Compare the published plans and confirm the fees, supported currency and service arrangements for your transaction before funding.

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Ready when you are

Your next deal deserves a paper trail, not a promise.

No card required to create an account. Fund your first escrow when you're ready.

Common questions

Before you make a payment

Where does my payment go?

Buyer payments are made into a secure bank account registered to Goldküste Escrow using the verified instructions for the transaction. A payment claim or uploaded receipt is not confirmation of received funds.

When can funds be released?

Eligible payout may follow buyer acceptance or the agreed inspection deadline, subject to the agreed terms and no qualifying dispute or hold. The standard inspection policy is five working days after confirmed delivery. Processing depends on the available payment workflow; approval is not a completed bank transfer.

What if there is a problem?

Use the transaction’s dispute or support process. A qualifying active dispute or authorised hold excludes automatic release while review is pending. Full or partial refunds depend on the agreed terms, return conditions and applicable procedure.

Read all frequently asked questions · Terms & Conditions